DFW Techs offers a wide range of remote support services. Once you connect to one of our Remote Support Specialist we can quote you a price before any troubleshooting begins. Most remote troubleshooting issues can be solved in a fast and efficient manner. However, you will know exactly what you will be charged prior to us beginning any work. Most cases can be resolved between the rates of $29.99 and $79.99. All work is guaranteed for a period of 30 days.

DFW Techs will need to connect to your computer through a remote software tool called Citrix. This 100% safe and secure process. This allows a DFW Techs Specialist to scan your computer and analyze its status in order to give you the most accurate recommendations and optimal service during the consultation.

When asked, please choose to download the software from Citrix, and then choose to run the program. It will take approximately 3 minutes to complete the install. Your Remote Support Session will begin shortly after that. If you have any concerns, please call our office at (888)668-3130.

To connect with us online and begin your Remote Support Session with one of our specialist, please complete each of the boxes below.